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Common questions about our products and services.
To request a repair, please fill out the RMA form located in the Downloads section or contact our support team directly. We offer certified repair services for all our hazardous area devices.
All product certifications (ATEX, IECEx, UKCA) are available for download on the specific product page or in our centralized Downloads Center.
Yes, AQuasar ships globally. We ensure all shipments comply with international regulations for transporting hazardous area equipment.
Our standard warranty period is 2 years for devices and 1 year for accessories. Extended warranty options are available upon request.